The company said it has had “significant staff absenteeism levels” at test centres due to the impact of Covid, as well as high levels of customer cancellations and no-shows.
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On 23 March approximately 18,000 people were on the priority waiting list, with 32,500 full tests carried out each week – this means more than half of the tests carried out each week are in this urgent category.Īpplus+, which runs the NCT service in Ireland, said has said will do its best to accommodate all customers on the priority list within 28 days of application. Smith said the priority list, which people can request to be added to if their NCT is approaching its expiration date, also appears to be “totally overwhelmed”. These people need a far shorter timeframe than what’s on offer.” “There seems to be an uptick recently in people talking up employment and it’s becoming a major problem, people need transportation for work so it’s hugely frustrating for them. “Where it really becomes a hot issue is people who need an NCT in order to continue driving lessons or to take up employment,” he said. Those are two reasons this young man needs his NCT as soon as possible.
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“He is a young learner driver who is paying extortionate insurance costs and is preparing to take his driving test in April. “Another constituent, whose NCT is due in coming weeks, cannot get a test until late August,” he said. Labour TD Duncan Smith raised the issue in the Dáil last week, citing an example of one driver whose NCT is due in July, but who could only get an appointment in August, five months from now. None till August and been told to basically call them and monitor the website regularly to be able to get one. NCT due at the end of May, logged on to have a look at appointments. Need to book the car in for the NCT, which expires soon, but the next available appointments I'm getting in Dublin are in July? Any one with any advice on this? Try and get on a cancellation list?- The Champ Champs March 5, 2022 Similar delays have been reported elsewhere: “I don’t know if this is isolated or nationwide, but a three and a half month wait is a bit crazy.” “I looked on the NCT site and the next available date is July 8th for Waterford and August 5th for Kilkenny,” he said. One reader who contacted The Journal this week said a mid-June appointment that was booked back in February has now been cancelled. The service has said levels of Covid-19 among staff have presented challenges, but it has been criticised for failing to ensure contingency plans were in place to cope with the considerable backlog that built up during the pandemic. In January and February alone this year there were 36,000 test appointment cancellations, of which 11,400 were cancelled by the NCTS.
THE AVERAGE WAITING time for a National Car Test (NCT) appointment is still almost double the pre-pandemic level, as the service continues to experience staffing disruption due to Covid-19.
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